Return Policies

If you decide to cancel any order before it has been dispatched, you can opt for a full refund.

If you receive the wrong product, let us know by e-mail. You can contact us at and we'll arrange something.

We may only offer returns at our discretion for products that are physically damaged at the time of delivery. Please let us know and we'll try to set up an arrangement or find an alternative method to solve your situation.

If you have a question about the product and/or if you are not sure if some of the ingredients are right for you, please read our FAQ's section, contact us or ask a Skincare professional before acquiring Organica Pure products. We cannot offer returns under any other circumstance mentioned above.

If you are not happy with an Organica Pure product for any other reason, please contact us we want to hear your opinion.